Privacy Policy

Genetic Signatures has an obligation to protect the personal information and privacy of data of all users, including those from the European Economic Area (“EEA”) in accordance with the General Data Protection Regulation (“GDPR”). is owned and operated by Genetic Signatures Ltd (GSL). This privacy statement/policy outlines how the consistent approach of data processing and privacy practices of GSL applies to the users from EEA.

Personal data collection and processing:

When you visit the Genetic Signatures website, the following information is recorded for statistical purposes: your server’s address; the top-level domain from which you access the Internet (eg: .gov, .com, .edu, .org, .uk, .eu etc); the type of browser you use; the date and time you visited our site; the pages you visited and the documents downloaded; the link you followed to get to our site; and the link you followed to leave our site.

This information is used to create summary statistics to tell us the number of visitors coming to the different sections of our site, what information is most and least used, and technical design information, such as broken links.

We use this information for the development and enhancement of our website, to understand our customers’ needs, implementation of measures that may be useful to include in the provision of both our IVD and Research products

Our website also offers users the opportunity to contact GSL by providing the following personal information: your name, e-mail, phone number, job title, organisation, department, the data is used exclusively for processing the conversation, this, unless customers explicitly agree to be on mailing list. GSL uses CAPTCHA to protect this contact form.

Alternatively, you may contact us via the GSL e-mail address. In this case, your personal data transmitted by e-mail will be stored.

The Genetic Signatures website offers a subscribe and unsubscribe email service to the visitors who wish to receive electronic newsletters and other updates. When you subscribe to this service your email address and your name, is added to a database. This information is used only to provide the service you have requested and will not be used for any other purpose, and it will not be disclosed without your consent.

We respect such preference and you have the entitlement to change such a preference.

We may contact you via phone number, email or post where it has been provided or by Social Media platforms (such as LinkedIn, or Twitter) for product, service or promotional purposes

There are areas of our website that require you to register or complete forms. The information that you provide on these online forms may include your interests in certain GSL products, services, or resources. For processing of the data in the context that your consent is obtained and all information collected are subjected to this Privacy Policy, so that we can provide you with services or resources you request.

Your details are processed by GSL – only for importing your requested products from Australia.

You may, at any time, update, correct, or delete certain personal information that you have provided to us.

We do not collect any sensitive data such as health-related information. There is no disclosure of the data to third parties unless we are required to do so by law.

The GSL team are aware of the privacy of individuals and their personal information and take every reasonable measure and precaution to protect and secure the personal data that we process.

All our database systems are password protected and access is only afforded to those with a legitimate reason for so doing.


A cookie is a piece of information that a website sends to your browser when you access information at that site. The server technology used for Genetic Signatures’ website generates a unique ID number to identify the user’s browser. This ID number is set as a cookie called CFID on the user’s browser. The server will identify the user’s browser each time the relevant information is accessed via the website.

Right to Erasure:

In accordance with the “Right to Erasure” (Art. 17 GDPR), at any time you have the right to withdraw your consent or unsubscribe from our mailing list if you believe that the personal data is no longer necessary for the legitimate business purpose which you originally provided to GSL.

We have processes in place to ensure that we respond to your request without undue delay.

Retention of Personal Data:

GSL will retain Personal Data for the period necessary to fulfill the legitimate business purpose outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.


By consenting this privacy notice you are giving us permission to process your personal data specifically for the purposes identified, if the processing of personal data is necessary to safeguard legitimate interests of GSL (Art. 6 GDPR)


For any questions about this Privacy Statement, GSL’s privacy practices, please contact us via the contact form, phone and/or email addresses listed on our website.

This Policy is effective from 13 September 2018

Updated version of the GSL’s Privacy Policy will automatically be effective when it will be published on GSL website.