Genetic Signatures are a global molecular diagnostics company, driving improved patient outcomes using our innovative 3base™ technology to provide configurable clinically relevant molecular diagnostic solutions for infectious diseases.  We support leading pathology laboratories around the world and with a keen focus on meeting our customer needs, we continue to expand our global customer base.

To enable the success of our growing company, we now seek a Territory Manager to develop and execute strategies to bring Genetic Signatures transformative molecular diagnostic solutions to customers, enabling them to improve their patient healthcare outcomes.

This is an amazing opportunity to be part of the growth of our organisation. Reporting to the Business Development and Sales Manager APAC, our results driven and customer focused Territory Manager will be responsible for:

• Meeting or exceeding the annual revenue goals in the geographic territory by developing and executing regional business plans that incorporate account specific business plans, strategies and knowledge of business drivers within the region
• Developing long term customer alliances to further support and drive capital sales-based activities: prospecting, qualifying, account management, and providing sales support to customer base
• Developing & implementing territory plans and account-based strategies to achieve sales revenue growth
• Coordinating all activities associated with and required within the sales cycle, e.g., demonstrations/evaluations, liaising with the team re installations, maintenance and technical support at customer laboratories. Reporting on new product requirements, opportunities and competitive activities
• Supporting marketing initiatives and drive customer testimonials or publications
• Providing support for the international sales effort as required
• Working with the technical support team to ensure products are performing as intended, and customer needs are met
• Responding quickly to customer concerns or issues regarding equipment or kits to achieve resolution in a timely manner
• Assisting with activities associated with preparation of system installs, maintenance and training as required
• Developing customer relationships and proactively manage key customers within the territory and other agreed jurisdictions as required
• Driving sales and customer support excellence by responding quickly to customer concerns or issues regarding equipment or kits
• Coordinating attendance and representation for Genetic Signatures at tradeshows and special interest group meetings that are relevant to the Diagnostic portfolio
• Constantly reviewing competitor landscape, including analysis of strengths and weakness of competition
• Preparing monthly reports and forecasts for assigned accounts
• Ensuring customer interactions are recorded in a timely manner within the Customer Relationship Manager (CRM)

Essential for success as our Territory Manager are:

• Minimum 3 years of sales experience in the diagnostic /life sciences marketplace
• Demonstrated ability to meet targets in past roles
• Demonstrated success in highly complex sales processes
• Proficient in the Microsoft suite
• Bachelor of Science or equivalent
• Ability to prospect cold
• Ability to strategically plan and execute sales
• Customer service
• Understanding of business process and high-level contract negotiation
• Can shift gears comfortably between the hands on the strategic
• Resilient traveller (regular interstate overnight visits will be required)

It is advantageous if our Territory Managements talent tool kit includes:

• Ability to present technology within a commercial context and understanding of scientific issues
• Experience working in a molecular diagnostic related field
• Understanding of Molecular diagnostics, PCR or scientific principles
• Strong existing relationships with diagnostic testing laboratories

If this sounds like your next career opportunity and you want to make a difference to healthcare outcomes for patients around the world, apply now, we can’t wait to hear from you!

Please enquire further or apply with a cover letter and CV via email at [email protected]. All applications will be treated in the strictest confidence. Please note that due to the expected number of applications, only those who are short-listed will be contacted for an initial interview.

Genetic Signatures Ltd is committed to providing equal employment opportunities, we thrive on the diversity of thought present in our workforce and encourage anyone possessing the talent and drive to better health care for their community to apply. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification